Dear Friends,
COVID-19 SAFETY PROTOCOLS
The safety of our employees and customers remains our number one priority. Please review the following safety precautions we are taking and what we ask in return.
Our in-store safety precautions:
Adhering to hygiene and sanitation requirements from the Centers for Disease Control and Prevention (CDC) and Department of Health (DOH)
Following all mandatory guidelines from the Governor’s Office and applicable Best Practices
Optimized our store layout to allow for social distancing
All employees are wearing face coverings
If we experience any overcrowding during peak times we will ask customers to wait in a short line outside our store to ensure everyone has a safe shopping experience.
In order to keep you and our employees safe we ask the following of you:
ALL CUSTOMERS MUST HAVE A FACEMASK on at all times for the protection of our staff, other customers and you. Customers without masks can purchase a handmade mask from Arlene’s or be given a disposable mask (while supplies last). Otherwise, customers can participate in Contactless Curbside Pickup.
If you are not feeling well please do not come in and store. Our priority is the health and safety of our employees and customers.
Please practice social distancing and maintain six feet of distance between you and other customers and employees as much as possible.
Limit of ten customers in the store at one time.
Our frame shop is by appointment only. Please call the store, at (518) 482-8881, to check availability and schedule your appointment. We are not taking walk-in framing customers at this time.
We will take Cash but Debit or Credit Card transactions are highly encouraged.
Hand sanitizer will be available at the front counter for your use.
If you don’t feel comfortable shopping in our store just yet we will continue doing curbside and we will also have in-store pick up. Click HERE to learn how Contactless Curbside Pickup works.
We are also offering online ordering on Arlene’s Etsy Store , Contactless Curbside Pickup, and in-store pick up. We currently have a limited inventory available These policies may change at any time. Please call the store, at (518) 482-8882, with any questions and updates.